ENTERPRISE FACILITY LIFECYCLE • ISO 41001 & ISO 50001 COMPLIANT

Layanan Komprehensif untuk Gedung Cerdas & Fasilitas Modern

Dari operasi harian menyeluruh, keandalan MEP kritis, tata kelola kebersihan & pengamanan, hingga pemeliharaan preventif berskala enterprise.

99.94%

MEP Uptime Index

<15m

Emergency SLA

-28%

Energy Variance

SVC-IFM-01 SLA Tier-1

Score Tenant: 98.4 / 100

Integrated Facility Management (IFM) End-to-End

Sentralisasi menyeluruh operasional gedung dengan single point of accountability. Memadukan vendor governance, kontrol anggaran OPEX, serta optimalisasi kenyamanan tenant.

Cakupan Kunci

verified Single Point of Contact (SPOC) Management
verified Audit Kinerja Subkontraktor & SLA Dashboard
verified Automated Tenant Experience & Ticket Routing

Standar K3 / ISO: ISO 41001:2018

Target Response: < 30 menit

SVC-MEP-02 24/7 Standby

Telemetry Chiller: 0.54 kW/RT

Layanan Teknis & MEP Kritis

Pemeliharaan preventif dan preskriptif untuk Genset, Trafo gardu, Chiller plant, sistem pompa, UPS, dan panel distribusi daya beban tinggi.

Cakupan Kunci

verified Chiller COP Tuning & Condenser Descaling
verified Thermography Panel & Predictive Vibration
verified Automated Load Transfer Test & Fuel Polishing

Standar K3 / ISO: NFPA 70E & SNI 0225

Emergency Standby: < 15 menit

SVC-HYG-03 QR Inspection

ATP Bio-Check: 100% Pass

Hygiene & Sanitasi Terstandar

Protokol kebersihan gedung komersial dengan bahan kimia terakreditasi ramah lingkungan, audit ATP mikrobiologis, serta inspeksi rute otomatis berkala.

Cakupan Kunci

verified Daily Cleaning & Periodical Deep Sanitization
verified High-Rise Gondola & Façade Glass Washing
verified Eco-Chemical Safety SDS & Zero Hazardous Residue

Standar K3 / ISO: ISO 14001 & Green Label

Cycle Check: Hourly RFID Check

SVC-SEC-04 Integrated VMS

Access Latency: 0.18s

Keamanan Fisik & Akses Terpadu

Proteksi terpadu personil terlatih Gada Pratama/Utama yang terintegrasi dengan akses speed gate, Visitor Management System (VMS), dan CCTV analytics.

Cakupan Kunci

verified Automated QR / Facial Recognition Gate
verified Patroli Terjadwal via Barcode/NFC Checkpoints
verified Command Center Incident Management 24/7

Standar K3 / ISO: ISO 27001 & Perpol 01/2023

Incident Alert: Real-time Push

SVC-ENR-05 Net Zero Roadmap

Average Saving: -22.3% kWh

Manajemen & Efisiensi Energi

Audit energi mendalam, instalasi smart sub-metering multi-titik, dan implementasi algoritma penghematan beban HVAC serta lighting secara real-time.

Cakupan Kunci

verified Comprehensive Level 2 & 3 Energy Audit
verified Sub-metering Power Quality & Peak Shaving
verified ESG Carbon Emission Analytics & Reporting

Standar K3 / ISO: ISO 50001:2018

Audit Cycle: Triwulan & Live Cloud

SVC-HSE-06 Zero Incident

Safe Hours: 1.450.000+ Jam

Health, Safety & Environment (HSE / K3)

Penjaminan kepatuhan regulasi keselamatan gedung bertingkat, uji sertifikasi Disnaker (SLF, Damkar, Petir), serta simulasi kesiapan tanggap darurat.

Cakupan Kunci

verified SLF (Sertifikat Laik Fungsi) Advisory & Renewal
verified Fire Alarm, Hydrant & Smoke Extractor Audits
verified Evacuation Drill & Emergency Response Team (ERT)

Standar K3 / ISO: ISO 45001 & SMK3 PP 50

Compliance Rate: 100% Guaranteed

Governance & Accountability

Standar Workflow & SLA Eksekusi

Dirancang untuk transisi mulus tanpa mengganggu ritme operasional bisnis gedung Anda.

01 < 14 Hari

Onboarding & Digital Twin Mapping

Audit baseline seluruh aset MEP, digitalisasi denah teknis, konfigurasi tag IoT, dan migrasi standard operating procedure gedung tanpa jeda layanan.

Output: Master Asset Register & Baseline Health Index

02 < 15 Menit

Critical Incident Response SLA

Tim engineering bersertifikasi di lokasi dengan cadangan suku cadang primer, dilengkapi eskalasi otomatis telemetry gateway ke mobile technician.

Output: Dispatched In-Person & Containment Action

03 Automated Cloud

Pelaporan Transparan Berbasis Portal

Client Portal menyajikan status tiket real-time, grafik konsumsi energi harian, log bukti foto sanitasi, dan analitik kepatuhan K3 audit-ready.

Output: Executive Monthly Report & ESG Export (.PDF / .CSV)

Matriks Ringkasan SLA Utama SOMA Controls

Layanan	Indikator Kinerja (KPI)	Target SLA SOMA	Mekanisme Verifikasi	Standard Akreditasi
Mechanical & Electrical	Uptime Chiller & Trafo	> 99.9% Uptime	Telemetry BMS Edge Gateway	ASHRAE 90.1
Emergency Response	Tanggap Darurat Gedung	< 15 Menit di Lokasi	Geo-timestamp Mobile Tech	ISO 45001
Hygiene & Cleanliness	Tingkat Kebersihan Area Basah	Score > 96%	RFID Inspection Checklist	BICS Standard
Energy Management	Pengurangan Konsumsi EUI	15% - 30% Saving	Sub-metering Multi-Channel	ISO 50001

verified REKAYASA FASILITAS TINGKAT ENTERPRISE

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